Baxi POS – How To Become A POS Agent With Baxi Box

Baxi is one of Nigeria’s largest independent non-bank SME-focused electronic payment networks, operating an omnichannel platform that enables digital payments through mobile, in-store locations, online, wallets, and b2b channels. Baxi POS Business is currently one of the thriving business options for thousands of Nigerians.

A foremost digital payment solutions player here in Nigeria, Baxi’s parent company Capricon Digital Ltd was founded in 2014 by Degbola Abudu and Folu Majekodunmi but was acquired by MFS Africa in 2021.

If you are a regular on this platform, you should have noticed that we have comprehensive content on how to start a POS business. Also, we researched the best POS banking agency platforms so that you will be spoilt for choice.

If you want to start a business but don’t know the business to start, go to our shop to get all the resources that will help you start, market and grow a sustainable business. Also, at Entrepreneurs Channel, you will get video content on how to grow a sustainable and successful business.

What Makes Baxi Stand Out

One-Stop-Shop Strategy

They facilitate a one-stop-shop strategy, where consumers can access several products and services from a device at one agent location.

See also: Nomba POS – How To Become A POS Agent With Nomba

Broad Range of Products and Services

By creating a one-stop-shop for accessing a broad range of products and services, Baxi is simplifying the buying experience for end consumers and creating a powerful selling tool for its agents.

Easy to Use.

Baxi Platform removes agents’ stress in liaising with several product vendors. Also, the Baxi platform (POS, mPOS and Mobile app) provides a regular source of income by helping to build thriving businesses. Furthermore, Baxi agents are better able to maximise their earning capacity and fully diversify their earning stream.

Friendly Touch

Baxi provides a friendly touch point to the mass market consumers regarding bill payment needs with its active agent network spread across the country, driving efficient and effective delivery of products and services, thereby reducing time spent to market and driving sales.

Is Baxi Licensed by CBN?

Baxi is licensed by the Central Bank of Nigeria (CBN) through its parent company Capricorn Digital Limited (CDL).

Transactions You Can Perform With Baxi POS

• Bills and PayTv payments such as Dstv,Gotv,Electricity ,Smile,Spectranet etc.
• Airtime (Mtn, Airtel, 9mobile, Glo).
• Cash-in and Cash-Out (Money transfer and money withdrawal).
• Account Opening, Insurance, and vehicle paper renewal (Cornerstone, Leadway, Carpaddy).
• Educational products (Waec and Jamb), Postpaid service, IMS, and many more.

How To Become A Baxi Partner

Download the Baxi mobile App on Google play store or Apple Store OR purchase the Baxi POS online or offline via a sales representative.

You can follow the steps below:

Registration and Documentation

• A completed Agent application form & agreement Via POS
• A copy of ID (Driver’s license, National ID card, Int’l passport) for self and guarantor.
• Proof of Address for self and guarantor.

Setup and Activation

• Agent data creation.
• Agent location verification.
• Agent back-end activation.
• Funding your Baxi agent wallet.

Training and Branding

• The agent will be trained and will receive a starter pack.
• The location gets branded while the Agent commences full operation and starts earning money.

You can also send a request to become a Baxi Partner by filling out the onboarding form online on their website here.

See also: How To Become A POS Agent With PalmPay.

Requirements To Become a Baxi Partner

• Baxi device registration fee.
• Provision of two passport-size photographs.
• Photocopy of a valid driver’s license or Permanent Voters Card, or International Passport Data Page.
• Bank Account details
• Photocopy of Certificate of incorporation & FORM CAC 2&7 or Business Name Certificate and CAC Registration Form (where applicable).
• Photocopy of the proof of Payment of the device.
• One completed Guarantor’s form.
• Completed filled Agreement form.
• 3 hours of compulsory training on the platform and CDL Monitoring/Management software.

Baxi POS Business Benefits

• Start or expand your existing business by providing payment services in your location via the Baxi POS.
• Earn daily income by providing bill payment services in your neighbourhood.
• Financial empowerment.
• Competitive commission rate.

How Much Does Baxi POS Cost?

For those who want to lease the Baxi box POS machines, the caution fee for the Andriod POS is ₦30,000, while a ₦10,000 caution fee applies to the Baxi mPOS. However, for those who want to purchase the devices, the android POS machine goes for N80,000, and the mPOS goes for ₦30,000.

 Baxi POS Charges And Commission Structure

Baxi charges are as follows:

• 0.55% for cash withdrawals ₦1 – ₦20,000.
• N100 flat rate from ₦20,001 – ₦100k.
• ₦150 rate from ₦100,001 upwards.
• A ₦30 flat rate applies to all cash deposits to any bank.

Merchants Commission Structure For Airtime and Data Top Up

• MTN: 1.6% fee.
• Glo: 2.8% fee.
• 9mobile: 2.8% fee.
• Airtel: 1.76% fee.

Merchants Commission Structure For Utility Bills

• DStv 1.2 – 1.4% commission.
• GOtv 1.2 – 1.4% commission.
• PHCN 1.2% commission.

Benefits of Being a Baxi POS Agent

• Start or expand your existing business by providing payment services in your location via the Baxi POS.
• Earn daily income by providing bill payment services in your neighbourhood.
• Financial empowerment.
• Competitive commission rate.

See also: How To Become A POS Agent With OPay.

Frequently Asked Questions On Baxi POS Business

Are There Transaction Limits?

Yes, various partner types and transaction limits exist for each level and benefit.

• Baxi Lite: Has a maximum daily transaction of ₦20, 000
• Baxi Flex: Has a maximum daily transaction limit of ₦300, 000. BVN is a mandatory requirement for upgrading to Baxi Flex
• Baxi Pro: Has a maximum daily transaction of ₦1, 000,000. Agent and guarantor passport, valid ID card, CDL legal agreement form and BVN are mandatory requirements for upgrading to Baxi Pro.

How Can I Configure My mPOS To My Baxi App?

• Log in to your App/Device account.
• On the product interface, locate the Setting icon.
• Then locate and tap on POS Configuration. Underneath the POS configuration, you should see written in red, “No POS is currently profiled to your account. Profile now to enable card payments).
• Tap on the “Manually Type Code option”.
• At this point, carefully Enter the POS serial number in the battery slot.
• Tap Submit to complete serial number set up.
• Note: To confirm that the POS has been scanned, you would see” This POS device is profiled correctly” written in green under POS Configuration.

Do you want to increase your sales lead? Find all you need and more in the comprehensive Sales and Marketing Plan Template.

How Do I Update My KYC As A Baxi App Agent?

• Login to your Baxi App account.
• Locate the setting icon down below and tap on update KYC.
• You will find outstanding KYC marked in red for you to complete.
• Send an email to customerservice@capricorndigi.com requesting the legal agreement form to fill and upload on the agreement fields of your KYC page.

Can I have More Than One Baxi Pos?

Yes, you can purchase multiple Baxi devices.

What Technical Support Is Available On The Device?

When an agent is experiencing a technical fault on the device, they can contact their relationship officer for device pick up or bring the device to Baxi’s office for checks and repair.

What Can I Do When I Receive “An Error Occurred While Processing This Payment?

• It means the network on the agent device /app is not strong enough, possibly due to a poor sim signal.
• An agent can switch to the extra sim card provided on his device for Pos users, while app users can switch to a stronger sim network on their phone.

Issuer/Switch Inoperative?

You can experience this when there is a downtime on NIBS. You can retry the transaction once the network service is restored.

See also: Moniepoint POS – How To Become A POS Agent With Moniepoint.

System Malfunction Error During Card Transaction?

This error happens when there is a downtime on the customer’s bank

My Account Gets Debited, But My Wallet Is Not Credited During Wallet Funding?

Kindly send an email to customerservice@capricorndigi.com, providing them with the following details.

• The Baxi account number that was funded.
• The sender’s bank name (first bank, keystone bank, etc.)
• The proof of payment for the credit into the Agent wallet should contain a reference ID of the fund transfer or the session ID of the transfer provided by the bank.

I Have A Pending Transaction On DSTV/GOTV. What Can I Do?

Send an email to customerservice@capricorndigi.com providing the transaction number/reference and amount, which will be reversed to the agent’s wallet within 15min. The agent can retry the transaction afterwards.

Start your own POS business today with this detailed cost analysis guide here.

Do you want to increase your sales lead? Find all you need and more in the comprehensive Sales and Marketing Plan Template.

Image credit: facebook.com/BAXI-BOX